If you’re planning your next trip with Southwest and want to know if the airline is worth it, you’ve arrived on the right page. Here in this article, you will get all the details, giving closure to your question: Is Southwest Airlines Good? All the pros and cons of Southwest Airlines in this post will help you decide if it’s the right fit for your travel needs.
You will learn about its baggage policies, boarding process, customer service, etc. By the end of this article, you’ll clearly understand what makes Southwest Airlines unique and whether it’s the right airline for you. So, make some time and thoroughly read this article to know the truth about this airline. This blog post will provide useful insights to help you make an informed decision.
The Southwest Advantage: Why It’s a Traveler’s Favorite
Southwest Airlines is a top-rated airline for many reasons. It is known for its low-cost fares, friendly service, and flexible policies. Here are some of the things that make it so good:
Low-Cost Fares
This airline is known for its low prices. They keep things simple regarding pricing, so you can easily compare their prices to other airlines. They don’t even have many hidden fees. This means you won’t be surprised by extra charges that can make your trip more expensive. Southwest is transparent about its fees, so you know exactly what you’re paying for.
Flexible Policies
One of the best things about Southwest is that you can change your flight without paying extra money. This is helpful if your plans change suddenly. Another unique thing about this airline is that you can choose your seat on the plane. You board the aircraft in the order of your boarding pass number, and then you can find an empty seat you like. Some people think this is confusing, but many like the freedom to choose their seats.
Free Checked Bags
This airline is very helpful with its baggage policy. You can bring two big bags on the plane for free! This means you don’t have to pay extra money for your luggage. This is great because other airlines often charge additional fees for checked bags, which can quickly become expensive. So, it saves you money by letting you bring your bags for free.
Friendly and Efficient Service
They always have a smile on their face and are happy to help you with anything you need. If you have a question about your flight, need help with your bags, or just want to chat, their staff is always there to assist you. You’ll feel welcomed and cared for when you check in and leave the plane.
Punctuality and Reliability
The airline is very good at planning their flights to avoid delays. Their way of flying directly to places, instead of going through big hubs, helps to keep flights on time and reduces cancellations. This makes Southwest a trustworthy choice for travelers.
The Not-So-Good: Areas for Improvement
While this airline is excellent and is a great budget airline, some improvement still needs to be made.
- Basic Amenities- It doesn’t offer fancy meals or special flight seats. This keeps ticket prices low, but it might not be the best choice for long trips or people who want a luxurious flying experience.
- Limited International Destinations- Southwest mostly flies within the United States. While they have some flights to places like Mexico and the Caribbean, they don’t fly to as many international destinations as other big airlines.
- Potential for Delays and Cancellations– It mostly flies within the US. It doesn’t fly to as many international destinations as other airlines. Like any airline, this airline can have flight delays or cancellations, especially during busy travel times or bad weather.
Southwest Airlines Baggage Policies
Get all the information on their baggage policy in the section below:
Carry-On Baggage
You can bring one carry-on bag and one personal item on Southwest flights. Your carry-on bag should be no bigger than 24 inches long, 16 inches wide, and 10 inches high. This includes the wheels and handles. Your item can be a purse, briefcase, laptop bag, backpack, pillow, blanket, or small camera. If you counts as your personal item or carry-on bag.
Checked if you’re traveling with a Pet Baggage
You can check two bags for free. Each bag can weigh up to 50 pounds and measure up to 62 inches in total size. You must pay a fee if you need to check more than two bags or if your bags are too big or heavy. You can track your checked bags online to see where they are.
Lost, Delayed, or Damaged Baggage
If your bag gets lost, delayed, or damaged, you can start a claim by reporting it online or at a Baggage Service Office.
Special Baggage and Sports Equipment
You can check specific sports equipment as a free checked bag. Some items may have size and weight restrictions or require extra fees.
Free Checked Baggage
You can check the following items for free:
- Golf bags
- Skis
- Archery equipment
- Baseball and softball equipment
- Bicycles (within size and weight limits)
- Bowling equipment
- Fishing tackle box and rod
- Parachutes
- SCUBA equipment
- Skateboards and scooters (non-motorized)
- Tennis equipment
Additional Fees for Specialized Sports Equipment:
You’ll need to pay extra for larger or heavier items like:
- Bicycles (overweight or oversized)
- Javelins
- Kayaks
- Kiteboards
- Life rafts
- Surfboards
- Vaulting poles
- Windsurfing boards
Lost Carry-On Items
If you leave an item on the plane, inform a Customer Service Agent before leaving the airport. You can also file a lost and found report online.
Onboard Amenities with Southwest Airlines
Unfortunately, Southwest Airlines doesn’t offer the same level of luxury as some other airlines. But they do provide a comfortable and convenient experience. Have a look at the main amenities you can expect onboard:
Free Wi-Fi
You can always stay connected on your flight with Southwest’s free Wi-Fi. If you need to check your emails, surf the web, or stream your favorite shows, you can do it all from the comfort of your seat.
Free In-Flight Entertainment
Don’t let boredom ruin your flight, as Southwest offers many free movies and TV shows to keep you entertained on your trip. You must connect your device to the Southwest Wi-Fi and enter the entertainment portal. From blockbusters to comedies, there’s something for everyone.
Snacks and Drinks
This airline keeps you refreshed and satisfied during your flight. You can enjoy many complimentary snacks like chips, cookies, or nuts. Satisfy your thirst with non-alcoholic beverages like water, soda, juice, or coffee. If you’re craving something more, you can purchase alcoholic drinks and more snacks.
Friendly Crew
They have a friendly and helpful crew. The flight attendants are always ready to assist you with whatever you need, whether answering a question, providing a blanket, or helping you with your luggage. They even go the extra for you to let you witness a comfortable and enjoyable flight.
Final Words: Is Southwest Right for You?
Now that you have everything answering your questions, is Southwest Airlines good? You can now plan your trip accordingly. This airline is an excellent choice for travelers who prioritize affordability, flexibility, and a friendly travel experience. If you’re a budget-conscious traveler who doesn’t mind basic amenities, Southwest can be a great option. But consider other airlines if you’re looking for a premium travel experience with in-flight meals, priority boarding, and extensive international destinations.
Commonly Asked Questions
It is generally considered a great airline with excellent customer service, low fares, and a fun and inviting atmosphere.
The pros include, low fares and no checked bag fees, friendly and helpful staff, fun and relaxed atmosphere.
The cons of this airline include limited legroom, no assigned seats, limited snack options, etc.
Yes, this airline has an excellent safety record.
Yes, it has an excellent on-time performance record.
Yes, you can bring one carry-on bag and one personal item on a Southwest flight.
You can contact their customer service via phone, online, or social media.